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Hardware Asset Refresh Line Flow - waiting for... what?

jlaps
Kilo Sage

Trying to follow the refresh an asset flow in HAM Pro and getting stuck on the below. Not sure what its waiting for.

Screenshot below of flow context waiting on step 6. We closed the "Prepare and stage asset for deployment" ASTASK, but that is not triggering whatever this is waiting for.
Someone help out with how this process works end-end or at least what step this flow is waiting to happen?
 
 
 

 

 

 

 

7 REPLIES 7

Turns out, it was waiting for active to = false, except there was nothing in the default setup that would trigger active to go to false... so... however that happened.

I edited an existing BR to set active=false on ASTASKs being set to completed and suddenly things are flowing.

if there is no setup to make the active as false, you can uncheck the wait checkbox in the Create Task action on that flow.

The global business rule 'mark closed' on the task table will set active = false once you move the task to the closed state. The runMarkClosed function from TaskStateUtil Script Include will handle that for you.