Hardware Asset Workspace
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04-22-2025 05:28 AM
Hi All,
Requirement :
I want only specific attributes to be editable for certain user group on alm_hardware table. The attributes which i want to be editable are 'install_status', 'substatus', 'assigned_to', 'asset_function', 'work_notes'. Apart from this attributes rest all attributes should be greyed out and not editable. The users are updating the details of assets from Hardware Asset Workspace - Asset Estate - Hardware Assets.
Please can someone help me on the same and let me know if this can be done. As I tried a lot but not able to figure out how can i do it.
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04-23-2025 11:15 PM
Did you get a chance to check the script (client script + display business rule) I shared above?
It should work fine as you mentioned you cannot go with the ACL approach
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-23-2025 11:19 PM
Hi Ankur,
I am checking it but its not working. I just have one thing to confirm. In the client script you mentioned where it is mentioned about the group name to whom it is applicable. Also the Group name what we have contains INF-IO-DS-FS- after FS- there are different locations.
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04-24-2025 11:22 PM
Hi Ankur,
I checked it and its not working.
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05-01-2025 01:54 PM
Hi @kalpeshjath ,
1) Create the Display Business Rule on the alm_hardware table: -
2) On the Advanced tab, paste the below script: -
4) On the Script section, paste the below Script: -
If my response helped please mark it correct and close the thread so that it benefits future readers.