How digital platforms can improve user experience through structured information management
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Wednesday
I’ve been exploring how structured, user-focused platforms improve customer experience — not just in IT, but across industries. For instance, I recently saw how a simple site like menukfcprice.com organizes menu and pricing data in a clean, easily accessible way for users.
This made me think about how data structuring, workflow automation, and UI clarity in ServiceNow applications can greatly enhance the end-user journey — just like how intuitive websites simplify customer decisions.
In your experience, what’s the most effective way to design ServiceNow workflows or portals that deliver clear, fast, and user-friendly results for everyday users?
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