How do I hide a specific section in alm_hardware on the asset view?

Robert _ysakows · 2 weeks ago

I have created a custom tab to show custom fields related to specific model category only. I want this tab to be visible only for that model category only. I've created UI Policy to hide the fields and it works, but it still shows empty tab (section). I've tried all AI suggestions and they all failed.

Anyone has a working and proved solution for that?

Ankur Bawiskar · 2 weeks ago

@Robert _ysakows

section name is the name of that section in lower case and space replaced with underscore

Example: Resolution Information

g_form.setSectionDisplay('resolution_information', false)

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Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

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Tanushree Maiti · 2 weeks ago

Hi @Robert _ysakows

Use the following approach to hide/show the section through either a UI Policy or a Client Script.

A UI Policy is the recommended best practice.

g_form.setSectionDisplay('<Your_section_name>', false);

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Venky Kshatriy2 · 2 weeks ago

Hi @Robert _ysakows
Please use the script below in your onChange client script. This approach ensures that updates occur dynamically whenever the category changes.

function onChange(control, oldValue, newValue, isLoading) {

if (isLoading) return;

if (newValue == 'hardware') {

g_form.setSectionDisplay('custom_details', true);

} else {

g_form.setSectionDisplay('custom_details', false);

}

}
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