Transfer Order Lines Bulk Update is not showing the available TOL for recieved stage

abdulrehman
Kilo Guru

 

Hey Servicenow Champs,

Can Anyone tell me why its happening and how to resolve it
I opened the transfer order in sub prod instance and Click on bulk update to the transfer order lines, the stages of TOL were in requested state then I moved them to shipped state but when I about to update the stage from Shipped to Recieved, Then its not showing the TOL in available section.

I am having this issue in all Transfer order lines bulk update in sub prod instance but its not happening in PROD

abdulrehman_1-1776266866276.pngabdulrehman_2-1776266899466.pngabdulrehman_3-1776266935568.png

 

3 REPLIES 3

abdulrehman
Kilo Guru

Anyone who can help me to tell me why its happening in sub prod. Your support will be appreciated

Tanushree Maiti
Kilo Patron

Hi @abdulrehman 

 

Check these KBs ,if it helps:

KB1649174 Issue with Transfer order Line stage processing in OOB BR "Push Status to Asset/Consumable... 

 

KB1124156 HAM: Bulk Transfer: Bulk Update - Fields lack names 

 

Also check Modify the "Bulk Update" Modal on Transfer Orders 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Thanks for sharing, but i reviewed these links but its not related to my thing