Transfer Order Lines Bulk Update is not showing the available TOL for recieved stage

[abdulrehman]

Hey Servicenow Champs,

Can Anyone tell me why its happening and how to resolve it
I opened the transfer order in sub prod instance and Click on bulk update to the transfer order lines, the stages of TOL were in requested state then I moved them to shipped state but when I about to update the stage from Shipped to Recieved, Then its not showing the TOL in available section.

I am having this issue in all Transfer order lines bulk update in sub prod instance but its not happening in PROD

[abdulrehman]

Anyone who can help me to tell me why its happening in sub prod. Your support will be appreciated

[Tanushree Maiti]

Hi @abdulrehman 

Check these KBs ,if it helps:

KB1649174 Issue with Transfer order Line stage processing in OOB BR "Push Status to Asset/Consumable... 

KB1124156 HAM: Bulk Transfer: Bulk Update - Fields lack names 

Also check Modify the "Bulk Update" Modal on Transfer Orders 

[abdulrehman]

Thanks for sharing, but i reviewed these links but its not related to my thing

[egreeser]

Try this: Transfer Order Lines Remain in Draft State and TOL Tasks Are Not Generated After Catalog Order - Sup...

We had a similar issue where the system property, com.sn_itam.enable_flow_designer.transfer_order_line, was set to false after an upgrade.