How to modify the filters in Asset Management workspace

KS12
Tera Contributor

Form the Dashboard, when we select the "Go to Record List", I would like to list the records specific to State and Asset category, I would like to modify the exiting filter in the Asset management workspace.

 

Please guide me to modify the filter in Assets eligible for refresh by model category report in the Hardware asset overview. 

 

KS12_0-1778685354169.png

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1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @KS12 

 

Refer: https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/hardware-asset-refre...

 

Also check: KB1431202 HAM Workspace - Assets eligible for refresh widget data discrepancies 

KB0962364 Hardware Asset Refresh - how to determine if an asset is eligible for refresh 

Report on assets becoming eligible for refresh 

https://www.youtube.com/watch?v=ya2vjiKtb-4

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
In this video, we'll explore how out of the box asset refresh process works along with reports supporting it, in HAM.