How to send Notification when record is deleted?
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02-14-2023 10:21 PM
Hi,
How to send notification when user delete the record on alm_transfer_order table and in message body who deleted the record need to mention.Please help me.
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02-14-2023 10:29 PM
Hi @Shaik22
- Create a event on your table
- Create a notification and keep trigger as event is fired.
- Then write before delete Business Rule on your table and trigger an event with the current object.
https://tech.forums.softwareag.com/t/servicenow-email-notification-via-event/237437
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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02-14-2023 11:40 PM - edited 02-14-2023 11:44 PM
1.Created event
2.Created Notification
3.Created BR
But still not working.Notification will be send to To stockroom manager,assistant and From stockroom manager,Assistant bot triggering the notification.Please help me.
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02-15-2023 01:15 AM
Hi @Shaik22
Can you check if event is triggered or not in Event Log module.
To send it to specific people, you can add them in notification 'whom to send'.
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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02-15-2023 01:20 AM
@Shaik22 The notification created should be triggered when your event is fired.
See image below
Event name should be your event name.
ServiceNow Community Rising Star, Class of 2023