IHub ETL getting REQUIRED_ATTRIBUTE_EMPTY when field is there

wingetc · ‎10-19-2023

When doing the Test and Rollback Integration Results in IHub ETL am getting the following:

Missing mandatory field "sys_class_name" in table "u_cmdb_ci_appl_ibm_iib".

The field is in the mapping and is mapping to target field "Class" and source field is "u_cmdb_ci_appl_ibm_iib".

First, why is it asking for class in the first place since I'm mapping to that class

Second, what is the error actually saying?

Ashok Sasidhara · ‎10-23-2023

Ideally the mentioned error should not occur if you are filling the Class correctly for mapping. Did you check whether the name of Class from the source matches the actual Class name present in ServiceNow for the target Class for all entries?

Also check whether the information given in the following kb article is helpful:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723079

View solution in original post

wingetc · ‎11-02-2023

changed that puppy to false and it works now thanks