"Does anyone have experience with Microsoft Dynamics 365 Business Central (BC) integration? Could you please let me know which tables and fields are required for data loading/importing?"
I added transform map into ServiceNow bulk asset catalog. these are for only vendor bulk upload. once i tried to upload, it got updated and showing in ALM hardware table. but CI is missing. showing empty. I am not able to find solution where it went ...
Hello All, We have upgraded our system to Zurich version. But before that (on Xanadu version ) in the hardware catalog ordering capability, once quantity is ordered on the Hardware catalog, system flow used to create a Source Task. Once we source th...
i want to learn refresh OOTB in servicenow. 1. flow, chnages,script ato z. pl help
Hi am trying to learn Ham pro developing please suggest me best videos
Currently, consumables are consumed based on if the alm_consumable record is "in stock, available" We use multiple stock rooms and sometimes we "un-consume" things. The "un-consumed" records remain as their own record with whatever quantity they were...
Hi, The Asset attestation can be scheduled/triggered with specific model categories and user criteria.my requirement is to trigger the attestation task only based on the conditions like "State=In use" on Hardware(alm_hardware) table.please assist to ...
I'm currently implementing HAM Pro into our ServiceNow instance and have set up mobile scanning to work in conjunction with Advanced Shipment Notifications for receiving assets via Purchase Orders. However, I’ve encountered some challenges that I’d l...
Question about apparently missing delete rights in HAM Pro. Our HAM team want certain access controls for various roles in our HAM implementation. We are seeing that the HAM Admin role, for example, while granting create rights to many sn_hamp* ta...
Good day, I successfully installed HAM professional plugin on my organisation Dev instance including Hardware Asset Workspace. Although installation was successful when I go to Application Navigator the Hardware Asset module does not appear. All requ...
Hi Community, We are implementing SAMPro and are struggling with how to get our entitlements loaded into ServiceNow when we cannot match up to the Publisher Part Numbers. I created a Software Entitlement and mapped to one of the publisher part numb...
We are an institution where we do not have the HAM feature installed, but hopefully in the future. I am looking for best practices on entering assets manually, particularly knowing the sequence of tables to enter data. Example: To enter a hardware ...
While taking the HAM Fundamentals course, I examined the license reports in my learning instance and noticed a discrepancy I would like to clarify. I have confirmed that monitors registered as consumables are excluded from the count. However, I notic...
Hello, Even though Life cycle Job executed, i don't see any life cycle data in any of the hardware models in HAM Pro (refer attached screenshot). cmdb_hardware_model_lifecycle has 0 recordsWhat else i am missing? Regards
We are currently investigating the possibility to integrate OneTrust and ServiceNow to sync IT Assets. A simple google search returned links for a connector although there is no mention of the connector on official Store site. If you have integrated ...