In Incident task table for parent record it should visible affected user how to proceed with this?

[Masthan Sharif]

Hi @ShireeshaVemula ,

Hope you're doing well!

If your requirement is:

When a user opens the incident tasks table, he/she should be able to see the incident task related to the incidents where he/she is the affected user or opened by user.

Please use the below code in a Before Query Business Rule(on incident_task) and let me know the result:

(function executeRule(current, previous) {

    if (gs.hasRole('admin')) { // Allow admins to see everything
        return;
    }

    var userId = gs.getUserID();

    current.addEncodedQuery(
        'incident.opened_by=' + userId +
        '^ORincident.caller_id=' + userId
    );

})();

Best Regards,

Sharif Shaik

[Its_Azar]

H there @ShireeshaVemula 

You can write an read ACL ON inc task table with script

(function () {

    var userId = gs.getUserID();

    if (!current.incident) {
        return false;
    }

    if (current.incident.opened_by == userId ||
        current.incident.caller_id == userId) {
        return true;
    }

    return false;

})();