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Is it mandatory to create asset record for Amazon EC2 and Microsoft Virtual Machine models in CMDB?

SethuramaliR
Tera Contributor

We found that asset is being created in alm_hardware for Amazon EC2 and Microsoft Virtual Machine models in ServiceNow CMDB. So, question is, can we exclude these models from asset creation or should we have create asset record for all hardware models in ServiceNow CMDB?

1 REPLY 1

Ashok Sasidhara
Tera Sage
Tera Sage

This will depend on each organization's goals and objectives for configuration management and asset management. If the organization wants to manage the CIs as assets also, then the models should have records created in asset tables. If not, you can prevent asset creation by updating the 'Asset tracking strategy' field of that model to "Don't create assets" (There is an option to create consumable assets also if needed. This is typically for models of low cost devices which are ordered in bulk). 

 

As a general guideline, asset records should be created for the models for which the organization wants to manage one or more of the following aspects:

Financial information

Contract details

Inventory (ordering, receiving, stocks, disposal)

Warranty information