Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Issue with HAM content look up

pramodkumar
Tera Expert

Hi All,

 

We are searching for cables,  patch cords in the HAM Content Portal under the Hardware Workspace, but no results are being returned. If no results are found, do we need to create a new model manually? If we create a new model, do we also need to manually normalize it with the model, product and manufacturer?

 

Thanks!

0 REPLIES 0