Issue with transfer order line not progressing

Aaron Brown2
Tera Expert

I have a transfer order that is at fully shipped stage but one of the assets is stuck at the ship stage and will not progress.  When we close the task for the asset, a new transfer order line task is not created to push the asset along.  I have tried creating a new task but it will not let me select the stage for the task so it does no good.  Is there a way to change the status of the TO to partially shipped or even a stage before to see if I can massage the asset along to close out the transfer order?

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