Life cycle stage and stage status for ASN assets
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10-02-2026 01:15 PM
Anyone have a good explanation for why the life cycle for assets created from an ASN is set to Deploy-In Transit? That means purchased assets go from Purchase to Deploy, then back to Inventory when they are received.
- It doesn't confirm to the Deploy life cycle stage definition of purpose: "The asset is prepared and moved to operational use"
- All the other Deploy statuses are assets I already possess
- Deploy-In Transit assets are a mix of assets I already own with assets that I typically don't
It would make sense to add In Transit to the statuses available in the Purchase Life Cycle stage. (Also adding it to Inventory stage would account for situations where title passes when the product ships.)
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2 weeks ago
Good question! The short answer is that it comes down to how the asset State maps to the life cycle fields. My guess is this is an unintended gap that comes from how ‘In transit’ is used in other processes.
ASN creates assets in the ‘In transit’ State (ASN for HAM). The HAM Life cycle mapping table maps ‘In transit’ to Deploy | In Transit (HAM CSDM guidelines), since that State also covers movements like transfer orders. That’s why owned stock and not-yet-received shipments end up together.
‘On order’ means “ordered but isn’t received” and has no substates (Set asset states and substates), so there’s no way to show “shipped, not received” while staying in Purchase. Your Purchase | In Transit idea would fill that gap nicely.
In the meantime, you could adjust the ASN import so new assets are created as ‘On order’. They’d stay in Purchase until received, then move to a state of ‘In stock’ (Substate = Available or Reserved), which then uses the life cycle mappings for those states and substates. You’d have to manage a skip log on upgrades until something changes OOB, but it could solve the issue you are experiancing.
This would be great to submit on the Idea Portal or to bring to the product team during the Live on ServiceNow – Office Hours: Hardware Asset Management monthly Q&A, which requires a quick sign up.
