MAC Adress in "capture asset tags" dialog box

danielrueckert
Tera Contributor

According to the official documentation for the Zurich release, the MAC address can be displayed in the "capture asset tags" dialog box as part of a purchase order.

 

https://www.servicenow.com/docs/bundle/zurich-it-asset-management/page/product/procurement/task/t_Re...

 

danielrueckert_0-1762938620101.png

 

The instance I am currently using is already on the Zürich release, and HAM Pro is installed. However, I do not have the option to enter the MAC address in the dialog box mentioned.

 

danielrueckert_1-1762938965441.png

However, I haven't been able to locate a suitable option for customizing or editing this dialog box. I would appreciate any insights or recommendations.

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