Hi, My team and I have set up principle CI classes through the class manager to limit the CIs displayed on Incident and Change records. We see our principle classes reflected on the INC forms but CHG forms still show the full list of CIs. Any thought...
How to open attachment in workspace to new window?Currently it opens on top of the workspace and hides the workspace.
Hi All,I have a requirement to display more details on work order task in the list screen in ServiceNow mobile app, How can I add more fields in the list. Please help me with the steps.Thanks
Hello ALL,I am looking to integrate with Dell Tech Direct, to get the warranty information in SNOW. Activated the Warranty APIFrom Dell Tech Direct! & received the required information (Client ID, Secret value),In SNOW created a Outbound REST Message...
Hello Team, Greetings from Kalyani. My requirement is like this: Create functionality to showcase asset assignment history on the user profile. A New widget will be created on the service portal which will display asset assignment history on the user...
Hi All,I'm just reviewing our asset estate at present, and wondered if anyone knows of a way to link a hardware model with a catalog item so that it displays either "In Stock" or "Out of stock" within the Service Catalog.The concept behind this, is t...
Related list Loading issue in sla .. please suggest the solution. Thanks in Advance,Shashikant Patil.
We are purchasing new hardware devices and want to create the asset records using a hardware model which has lifecycle information available from the content library (we have purchased HAM Pro capability). I see the hardware model in the Content Libr...
@Ankur Bawiskar @Community Alums OR Anyone Can you please help with the below scenario In cmdb_ci_computer Data are populating through SCCM so I Tried to find any data source is available as there is no data source available for Service graph conne...
Hello everyone, I am trying to determine a list of hardware assets that haven't been discovered or validated in the last 6 months. My criteria is below, but I'm unable to figure out how to filter my reports.1. CI Most Recent Discovery Date > 6 months...
Hello, In our environment we have physical servers that are reimaged during the lifecycle of the hardware asset. When the server is reimaged the CI name and other configurations are changed. What is the best practice for retaining previous CI inform...
Dear Experts, we are facing an issue with duplication, The reason the serial number is not populating with ci, even though the script on assetandci has if (ciClass != '') {var ciSysId;var ci = new GlideRecord(ciClass);ci.initialize();ci.asset = ass...
I want to send the notification to assigned_to user on alm_asset table . When Retired date is prior 90 days.through Flow Designer. Please suggest me the answer. Thanks in Advance,Shashikant Patil.
How to install this plugin in the personal developer instance?Plugin name = "Hardware Asset Management (com.sn_hamp)".
What is the difference between data certification and the attestation processes? Is there a process to validate asset record data also?
