I am new to HAM. One of my requirements is to exclude two hardware models from the Content Service after opt-in to the Content Service for all hardware models Can anyone guide me this process?
Is there a way to use the IPhone to directly update assets via the mobile app for asset management without having HAM Pro. Currently using spreadsheet with USB scanner and was hoping there was a way to directly update without having HAM Pro yet.
Hello Team, I have one field "last barcode scanned date" its updating the date. but not getting which script has been used to update the date on this field.If I have to find any script on this, how to find it. Please suggest me.
Our Asset team is attempting to change the status of some hardware assets from “pending disposal” to “disposed”. We have made several attempts in test and none have worked. Need to confirm which table we should be using and what might be blocking u...
We are using catalog items to manage the asset state/substate throughout the asset's lifecycle. When it comes to Terminations, we create tasks for technicians to retrieve the user's computer. Upon closure, the asset in the alm_hardware table gets mar...
Hi HAM forum members.Perhaps I am not in the correct forum and when this is the case: guide me towards the correct one!Probably anyone of you can help me (and others) regarding topics around Hardware Product Models and how they are used. As these Pro...
hello,We have added few columns at table alm_hardware.When we try to create a condition at flow designer making reference to this table, the columns created does not appear available.any idea what do we have to do to make custom fields available at f...
When trying to receive a purchase order the error message "Asset receiving failed for some records" continues to appear. Any thoughts or experiences with this error would be appreciated.
My client is using San Diego and I'm trying to find the retire asset workflow for them to review and hopefully use, instead of creating a custom workflow. I don't believe this is part of HAM Pro.I had the SA look and we don't see the workflow in thei...
Hello Experts, I was trying to install the HAM plugin from the ServiceNow store, I have used different IDs to log in, but again it is showing to log in with a different ServiceNow ID, why? Thanks,Bhumika
Hi All, Our client wants to use 1 single catalog created to request any hardware model required but we are proposing the OOB way to publish model to catalog and have a common workflow attached to all the catalog items. Can someone provide us with the...
In the Hardware Asset Management application, out of the box, do the 'Assigned' and 'Installed' date fields on the asset form auto-populate when you change the state from In Stock to In Use?
Hello everyone, We currently don't have Hardware Asset Mgmt, we only have Asset Management (com.snc.asset_management). Few months ago, we imported some computers into the Asset table (alm_hardware) without knowing that one system property should be e...
HI Team, I want to know about 'Asset Function' Filed in alm_asset table and the functionality and how the value will populate in that field? Thanks,Gan
Hi Team, while configuring Data source in SCCM with discovery I am getting below error. can someone help me on this? Mid Server Reported Error: java.sql.SQLException: com.microsoft.sqlserver.jdbc.SQLServerException: Login failed. The login is from a...
