Multiple Transfer Order Lines Created with Random Asset Tags – Need to Restrict to Specific Asset Ta

[GnanaTejasM]

I have a scenario where 100 assets need to be transferred from Stockroom A to Stockroom B.
When I raise a Hardware Inventory Stock Order request, ServiceNow automatically creates a separate transfer order line for each asset. As a result, 100 transfer order lines are generated.

I’ve observed that ServiceNow is picking random asset tags for these transfer order lines from the available stock.

However, my client manages assets in pallets at their warehouse, and they want only those 100 specific asset tags from the pallet to be picked for the transfer—not random tags as ServiceNow currently assigns.

Can someone please provide guidance or inputs on how to handle this scenario?

[sizzleMcFace]

You can use the Pallet asset class to track and manage assets in your inventory as a group. (Docs)

If this is not sufficient in itself, you can customize the Stock Order request to somehow specify the asset tags that could be included (ideally with some grouping like pallet and not manually) and then the Flow/logic that handles the creation of the transfer order lines, to pick from the selected pool.