Need process documentation on Disposal Orders in HAM

Kokila Vani · 3 hours ago

Hi everyone,

I’m looking for an end‑to‑end real‑time Hardware Asset Management (HAM) Asset Disposal process that organizations follow in actual business operations. I’m aware of the generic disposal workflow available in ServiceNow’s HAM documentation, but I need a more practical, business-oriented process that includes real-world steps, controls, approvals, and best practices.

Thanks,

Vani

Tanushree Maiti · 3 hours ago

Hi @Kokila Vani ,

For SN documentation on Disposal order , refer this

https://www.servicenow.com/community/s/cgfwn76974/attachments/cgfwn76974/hardware-asset-management-f...

https://www.servicenow.com/community/s/cgfwn76974/attachments/cgfwn76974/it-asset-management-events/...

https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/create-disposal-orde...

https://www.servicenow.com/docs/r/it-asset-management/hardware-asset-management/hardware-disposal-st...

For Practical experience, Refer these videos.

https://www.youtube.com/watch?v=AhdNAaup2j0

https://www.youtube.com/watch?v=cLKSLYMLDcg

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: