Hi all,
I have some questions related to cmdb_hardware_product_model table as per below -
- In my current project the spocs are doing manual import in the alm_hardware table when they receive Laptop from procurement team, my question is these entries are generating in the alm_hardware table but when I check the model is attached to it, is routing me to cmdb_model table instead cmdb_hardware_product_model and I can not see those records are not exist in the cmdb_hardware_product_model table. Why these models are creating only in the parent table cmdb_model when the model category is also a Computer ?
- As spoc are doing manual import so these entries are creating in the alm_hardware table before intune discovery search the same and hence when intune also search these Laptops in the environment so intune also creates a new duplicate record for the same serial number in the model table as well as alm_hardware table so we have an issue of having duplicates for the same serial number in the alm_hardware table.
