Principle CI Classes not reflecting on CHG records after being set

[Nasbridge]

Hi,

My team and I have set up principle CI classes through the class manager to limit the CIs displayed on Incident and Change records. We see our principle classes reflected on the INC forms but CHG forms still show the full list of CIs. Any thoughts as to what our issue might be caused by? 

[Niklas Peterson]

Hi,

Check the reference qualifer for the field. May be different for different tables if there are dictionary overrides configured.

Regards,
Niklas