Record producer option to "show where asset has been damaged"

Maja Katarina
Tera Expert

Hi friends,

 

We have a massive churn for our assets (computers) and everytime an asset is handed over, it goes through a value check to mark where the the asset has taken any damage which has to be written out detailed and then uploaded photos of the damage. 

 

Some car rental companies shows a drawing on their page where you "mark" any damage made to the car like here:

MajaKatariH_0-1743680959341.jpeg

If we were able to simply mark off on the chart quickly it would save our warehouse employees a tremendous amount of time. 

 

Have anyone made any effort to do this while attaching it to a specific asset? Or perhaps an idea of how to implement it? 

 

Thank you in advance. 

1 ACCEPTED SOLUTION

@Maja Katarina 

you can explore health and safety application where ServiceNow has built something similar for Injury in workspace.

See the below gif in the workspace

body parts.gif

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

Shivalika
Mega Sage

Hello @Maja Katarina  

 

So, Are you saying you want to attach an attachment like this to each record or create a custom image field where this image is stored and people download it, mark their changes and upload the updated image or attachment. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

Not download, but set a cross excately at the spot or spots where damage to the asset has been made directly into the record producer/catalog item to easier register the damage on the asset. 

Hello @Maja Katarina 

 

And how would they set the spot ? As far as I know, we have nothing like painting tool available in the record producer. Downloading it, marking and resharing it however seems a feasible solution. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

That's what I feared. Never hurts to ask though! 🙂 

Thank you so much for your quick reply!