Record producer option to "show where asset has been damaged"

Maja Katarina
Tera Expert

Hi friends,

 

We have a massive churn for our assets (computers) and everytime an asset is handed over, it goes through a value check to mark where the the asset has taken any damage which has to be written out detailed and then uploaded photos of the damage. 

 

Some car rental companies shows a drawing on their page where you "mark" any damage made to the car like here:

MajaKatariH_0-1743680959341.jpeg

If we were able to simply mark off on the chart quickly it would save our warehouse employees a tremendous amount of time. 

 

Have anyone made any effort to do this while attaching it to a specific asset? Or perhaps an idea of how to implement it? 

 

Thank you in advance. 

1 ACCEPTED SOLUTION

@Maja Katarina 

you can explore health and safety application where ServiceNow has built something similar for Injury in workspace.

See the below gif in the workspace

body parts.gif

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@Maja Katarina 

Not possible currently out of the box.

But you can build a custom solution for this and will be somewhat complex.

Where will the user upload this image? on record producer?

If yes then you can build a widget so that user uploads image and they can edit that. Variable of type "Custom" will be used here and you can link the widget there.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Maja Katarina 

you can explore health and safety application where ServiceNow has built something similar for Injury in workspace.

See the below gif in the workspace

body parts.gif

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

That's fantastic. Thank you so much for this!!