Remove mobile device from ITAM licensing resource counts

[athavichith]

I have a request from my Asset manager, she wants to remove 'Mobile Device' from ITAM Licensing Resource Counts. How can this be done? 

When she look at the ITAM licensing resource counts, she's still seeing mobile devices under the End User Computer category.

[pavani_paluri]

Hi @athavichith ,

Could you Please create a rule in Resource Normalization Rules in ITAM settings to ignore the mobile devices count. Run the normalization job to recalculate the license usage.

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Kind Regards,
Pavani P