Using FED EX API to create forums in ServiceNow
i would like to incorporate the Fed Ex API into ServiceNow to build out reports for tracking\delivery\and current location of packages being shipped. Has anyone been able to do this?
Forum Posts
Model Name mapping
Hi All, I am creating transform map for the import to Hardware Asset table. I have one requirement .If imported model name matches with service now model name then create asset with same model and if imported model name does not match with service ...
From where and how Active install field in software installation table is populated.
From where and how Active install field in software installation table is populated.What are the business rules or client script or schedule jobs are responsible from it which table they all belong to and if there is a combination of one or more busi...
Re-Create Assets from Existing CIs
I'm looking to create fresh hardware asset records after wiping the asset table clean to essentially start from scratch. I've been testing a few options but none have been ideal. Best scenario would be the following:Uses existing CI records to genera...
Purpose of purchase order line task
Hi All,What is the purpose of purchase order line task? I understand there are some fields which are present on the purchase order line task, apart from these fields I want to understand it is required to have purchase order line task?Thanks
Resolved! Importing Contracts
There are times customers want to import their existing contracts for HAM & SAM (not entitlements). I don't seem to find a default import file. I know I can export all the fields to create a template, but not all the fields are needed. Just wonderin...
Resolved! HAM for tracking mobile devices and sim cards (e-sims)
Can someone share practices of using HAM to store and track information regarding mobile devices? The device itself is pretty straightforward but I am not sure about sim card (the phone number) - how do you approach that? thanks,Robert
How to use Filed Styles?
Hi,I am trying to use field styles to color the Number field on the incident form and in the list red when the 'reopen count' is greater than 0. Thank, Shir.
Resolved! Ci without asset value.
In hardware table, I can see a record exits and configuration item is assigned to that hardware ci which is a Linux server and when I open the same ci in cmdb Linux server table, for the same record I can’t see a asset assigned to this ci. Asset has...
Metric group SAM error
Hello Team, I am getting this error when I select SAM group on alm_license form:Metric group "SAP" and license metric "named users" can only be used for SAP Named User software models. Please review the selected software model to ensure that the publ...
Resolved! Report on Assets which has changed the Location.
Hello togehter, For our asset management, we need to produce a monthly scheduled report of all assets that have changed location.The scheduled report should be an excel file listing all assets that are changed from a specific location to another spec...
Resolved! Is it possible to re-classify asset (from asset to hardware) ?
Hello community members, We have requirement to re-classify our Assets from Asset Class/Table to Hardware. I know in CMDB changing classes, upscaling, downscaling is easy and straightforward, using Class Manager or List view. However on Asset level ...
how to use OTB flow in HAM pro module
I would like to use OTB flow available in HAM pro module. Action Take. Copy OTB Loaner Asset Request flow> configure Assignement Gropu in copied flow > Activate copied flow. Deactivate OTB Loaner Asset Request flow. Observation while testing. Still ...
Single text variable should get display depend on selection of choice list under service catalog
Hi Community, I need urgent help on: I have requirement that I need to introduce new single text variable under service catalog, this single text variable should be visible only when certain categories (e.g - if I chose one purchase category single...
Use of Asset operation field on Purchase Order form
Hello Team, I have come across a field "Asset operation" on Purchase Order form. I checked but did not get any usage of that field in Docs.Please someone explain the usage of this field.Thank you
