Resolved! Assigning Consumable to users in Bulk
Hi All, I have to assign 14000 keyboard and Mouse to individual user for tracking purpose. Is there any way or loader to do the same. All this users are from different location and country.
Forum Posts
Unable to align a CI to an existing Asset that does not have a CI
We are having issues with regards to attaching a CI to a Asset The asset has been in our platform for quite sometime but for some reason doesn't have a CI aligned to it and I wasn't around when this was originally installed. Our service providers a...
Normalization and HP Models
I am curious if anyone has run into the problem of not being able to fully normalize HP products. The landscape of our company is we do not have insight into the procurement process yet but we are getting data from SCCM which is populating our Hardwa...
Procurement - Source Request feature is not available for standard asset request.
Standard laptop request is initiated by HR/Manager/End user, procurement team will decide which laptop would provide to the end user. But issue is I have to select the model value inside the standard laptop request catalog item, if in case model valu...
What is difference between table normalized_model and model_number
When we see Hardware Model Table, Model number field is empty and when we get into the Model form, Model number is available in Normalization tab. Technical name of blank Model Number field is "model_number"Technical name of populated Model Number fi...
Why can't I see the plugin Asset Management Foundation [con.snc.Assets]?
Hello experts,We received a communication record about Core Asset Management classic UI deprecation,and upon reviewing the attached KB support article, it is stated there:"To determine if you're using Asset Management, check if the Asset Management F...
Disable automatic model creation when discovered
Hey everyone, I am trying to do some clean up on our models and I notice discovery is creating alot of models automatically. Is there an option I can disable to prevent this or I thought I seen something about it asking for approval before creating a...
Scheduled file import
@Ankur Bawiskar @Community Alums @Dr Atul G- LNG or anyone please help me how to check As I can see a Scheduled file import is running daily with the mid server selection As I can see data source of CSV File is present I want to know how the data is...
Converting Assets to Consumables
We have decided that we are currently tracking items as assets that we want to shift and track as consumables. Is there a simple way to convert the assets to consumables or is there a suggestion on how we would make this transition?
HAM - List layout of reference field pop-up window
Hi All,I have a reference field for Stockroom (referenced to alm_stockroom).When I click on search icon, it shows me list of stockrooms and shows 2 columns (name & location).I need to add more columns in this pop-up window as default.How can I do thi...
Model normalization for storage device category
Hello, How to turn on the normalization for storage devices?We have opted in to the default model categories but none of these contain the 'storage device' model category.
Disable automatic model creation when discovered
Hey everyone, I am trying to do some clean up on our models and I notice discovery is creating alot of models automatically. Is there an option I can disable to prevent this or I thought I seen something about it asking for approval before creating a...
HAM Content Services - New Models
It seems that if using Content Services you must wait for new models to be created before the ability to use them in the tool. Is that correct? How does Procurement play into this process? If needing to purchase a new model, do we request it via cont...
Why can't I see the plugin Asset Management Foundation [con.snc.Assets]?
Hello experts,We received a communication record about Core Asset Management classic UI deprecation, and upon reviewing the attached KB support article, it is stated there:"To determine if you're using Asset Management, check if the Asset Management ...
Resolved! Best Practice for Publishing Hardware in HAM Pro
Looking for some advice and/or best practices on publishing hardware to the Service Portal and if needing to keep all instances in sync is necessary. We have turned on the HAM Pro application about 6 months ago and are still working through everythin...
