Track Standard Firmware Version Against the Standard Hardware Model
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-20-2025 11:54 AM - edited ‎02-20-2025 11:55 AM
The networking team wants to track a data attribute for standard firmware version on the model table to indicate what the standard version is for that particular standard model. Is anyone doing that and what is the recommended method to track that type of information at that level?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-21-2025 04:45 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-21-2025 05:37 AM
Agreed that seems like a good way to audit but the product owners want the firmware standard designated at the model level which both CIs and Asset attach to, does that sound like a good way to do it or there another place to track that?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-21-2025 06:01 AM
You can definitely add a field - but it's a slippery slope of unnecessary customisations.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-21-2025 06:30 AM
Agreed, but they are tracking the models in SharePoint with this data and I really want them to use ServiceNow for all the data elements. I wasn't sure if this was something that would be tracked with TRM in EA(APM) or somewhere else in the tool, that's why I wanted to ask here before I create a custom field which I know isn't the best option.
