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Restricting assets that can be used as replacements

In the Hardware Asset Management Fundamentals course, a common question that arises is how can the list of assets available for replacement be set with a default filter? We're talking here about the "Swapped CI" feature. By default, only hardware CIs...

swapped_ci.png

Resolved! How to administer the "Asset" role?

Interested to hear how others are administering the Asset role?We currently have a team of employees who have the role in Field Support, but we also granted the role to a subset of people in various IS teams, like: Voice, Network, Server, etc. but we...

David77 by Giga Guru
  • 588 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to map asset with location

Hello,How to map locations with assets and linked them to the right stockroom in HAM?Can you help?Thanks!RegardsDanMa

DanMa by Tera Contributor
  • 641 Views
  • 1 replies
  • 1 helpfuls

Duplicate record creation in flow

@Ankur Bawiskar  @Community Alums @Sohail Khilji @Maik Skoddow  or anyone please help I have a flow step which will check the rest action and trigger the flow daily basis with the creation record actionso if in the Case how can i stop duplication rec...

ARAVINDA11 by Tera Contributor
  • 284 Views
  • 6 replies
  • 0 helpfuls

Is there an out of the box role for Hardware Asset Deployment Teams

Hi,Is there an out-of-the-box role for Asset Deployment Teams that are deploying hardware to be able to update Asset attributed only (shown below)?Asset tagAssignedAssigned toCompanyCost centerDelivery dateDepartmentDue inDueGL accountInstall dateInv...

SACM11 by Tera Contributor
  • 538 Views
  • 1 replies
  • 0 helpfuls

Resolved! Knowledge24 Content

There was mention at the Conference that the Presentations used in the sessions would be available after the Conference.  Does anyone know where this are being posted?  I checked the K24 site and they have only published the Videos of the Sessions.  

simplyrik by Tera Expert
  • 328 Views
  • 1 replies
  • 1 helpfuls

Resolved! Proper way to create a computer asset.

We are looking to implement HAM and when we create the asset from the Hardware Asset workspace it does not create the configuration item for the computer is this normal or are we missing a step?

AdamRich by Tera Expert
  • 470 Views
  • 1 replies
  • 0 helpfuls

ATF

FAILURE: Cannot submit 'incident' form. There is no form currently open

Resolved! Stockroom - distribution channel 'rank'

Hi,Can you explain simply what exactly 'rank' means while distribution channel is set up?And give example?RegardsDanma

DanMa by Tera Contributor
  • 491 Views
  • 2 replies
  • 2 helpfuls

Cascading Timeline of All Projects

I`m looking for a solution to visualize all projects in a cascading timeline view, similar to the Investment Portal. The issue with the Investment Portal is that you cannot drill down to more than a milestone. In the planning console we can go down t...