User not getting added to AD groups
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‎08-14-2024 04:37 AM
Hi All,
In our AD integration when we check the flow. flow is working fine there is no error. but it's not able to add Users in AD groups. We check with every single possibility. earlier it said Mid- Server issue. we fixed that issue. but now it's not giving any error as well as not adding users in group.
Can anyone some guidance on this...
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‎08-14-2024 04:50 AM
Hi @ShubhangiS6
- Ensure the ServiceNow user initiating the flow has the required roles to execute LDAP operations.
- Confirm that the AD account being used for the operation has permissions to modify group memberships.
- As you mentioned, recently you fixed the Mid-server issue, so create a small test script to manually execute an LDAP operation to add a user to a group, bypassing the flow to see if the operation itself is functioning.
I hope my answer helps you to resolve your issue, if yes mark my answer helpful & correct.
thank you
rajesh
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‎08-14-2024 04:57 AM
User have already have admin role.
