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Veeam one 12 integration with ServiceNow

Dileep Prasath
Tera Contributor

‎06-27-2024 11:49 PM - edited ‎06-28-2024 01:49 AM

Hi everyone & @Pradeep Sharma @Maik Skoddow @Dr Atul G- LNG @Ankur Bawiskar 

Recently, we received a request from our client to provide specific permissions to a user in ServiceNow. We followed the instructions provided in the link below to grant the necessary permissions.

https://helpcenter.veeam.com/docs/one/deployment/connection_to_servicenow.html?ver=120 

Steps Followed:

Created a group and provided the Below roles and assigned this group to that particular user.

DileepPrasath_0-1719557050561.png
While we try to integrate with Veaam one we get the below Error, please guide if we are missing something.

DileepPrasath_1-1719557183792.png

 

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-28-2024 06:53 AM

Hi @Dileep Prasath 

I am not 100%sure, but try t give ITIL role and check, at least we can see is this roel issue or might be an ACL issue?

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Dr. Atul G. - Learn N Grow Together
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