Why after update version of Hardware Asset Management to 10.1.0 cannot calculate Licensing Resource?
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05-21-2024 10:58 PM
Hello everyone,
Today, I updated version of Hardware Asset Management to 10.1.0.
However, After we update, we cannot caculated Licensing Resource of Hardware Asset Management.
We performed run scheduled job: HAM - Populate Licensing Data and then We check at ITAM License Report. So, We cannot see Hardware Asset Management. Before that it was still calculated as usual.
We also filter in alm_asset table by below condition and found that still have data:
“State” is not in “Retired” or “Missing”
“Model category” contains “Server”
“Class” is “Asset” or “Hardware”
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