Any experience integrating Medepay devices with ITOM?
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yesterday
We are being asked to add our Medepay devices to ITOM for tracking and monitoring. Is anyone pulling those devices into the CMDB? If so, how are you discovering those devices? Or is it a manual import?
Thanks for any guidance or recommendations!
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yesterday
The key factor is the location of your Medepay devices in relation to your core. The further you get from your core or have gates like facilities based firewalls the more advanced your solution architecture is going to look. Ideally you would have a passive asset discovery, tracing and monitoring solution that does not require agents. However, deploying agents will make more sense given your network topology and inter office network setup. Happy to have a whiteboard session with anyone that want to explore ideas given your geography, tech stack and network setup. Depending on your location we could do a virtual or onsite lunch and learn session.
