Epic EHR - Employee Center & Service Catalog Help
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Wednesday
Good Day,
Our health system implemented ServiceNow this year. We have been live for about 5 months. We are trying to build out our Service Catalog & Employee Center to support Epic EHR & healthcare applications in general.
We also have the EMR Help integration live with Epic.
I would image the catalog items to support EPIC EHR would be in the hundreds.
Has anyone been successful in building out your Service Catalog & Employee Center to support the healthcare space?
Would anyone be willing to meet and show us how your supporting Epic & health care applications in ServiceNow?
Anyone willing to share the number of Service Catalog items your organization has?
Any feedback or suggestions you may have would be very helpful.
- 143 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Wednesday
I worked with a CIO for 5 years serving clients like Detroit Medical extending EPIC and Cerner EHR instances all front ended by a robust service catalog. We implemented several hundred catalog line items with complex workflows and approvals for many hospital systems. If you could not get something done in your cube you went to a robust catalog of service items. Line items included, employee onboarding, floor nurse support, visiting doctor records access, employee MACD requests and fulfillment and IoT medical equipment tracking. re: Detroit Medical Center (DMC): hospital system with over 2,000 licensed beds, 3,000 affiliated physicians, and more than 12,000 employees.
