Has anyone tried (or is anyone) attempting to model their Epic platform according to the CSDM?

[dwilcher]

Just curious if anyone out there has taken a crack at modeling their Epic platform according to the Common Services Data Model (CSDM)?

I attended the "Applying the CSDM" session at K19 given by Scott Lemm (CSDM Product Manager at SN), and was intrigued how we'd model Epic (particularly in the Service Portfolio Management module after the updates coming in New York). Also, in light of this recent post and the comments from Scott, we're wondering if we would treat Epic as a "platform use case" that he talks about.

Anywho, just curious what folks thoughts are. If you're doing it already, looking at doing it, etc. I included a couple of quick sketches we did (didn't have an orange marker handy for the infrastructure CIs, but hopefully the idea is clear with green and blue as services & business). Would love to know what folks have tried themselves or what your support teams are thinking.

The only real difference between the two is the level of granularity we have around service offerings. I suspect this may be customer dependent on how granular folks want to do things like availability, etc. around offerings. 

*PS, we're aware of the UNC on-demand webinar around Epic & SN ITOM, but that was quite some time ago and it seems that the CSDM is bringing some significant changes.

[jwkline1]

I was in that session at K19 as well and it was very eye opening to say the least.  We have an initiative this summer to implement some of the ITBM modules and along with that we are going to include the effort to come into compliance with CSDM.  I like your idea of using Epic as an use case for applying the CSDM model.

[dwilcher]

Thanks man! That's kinda our roadmap too - we're looking at doing quite a bit with service catalog & business service definition, and want to make sure we're doing it in compliance with the CSDM.  Figured if we were gonna do it might as well start with the most challenging use case to model! 😉

[Steve Kastelein]

Agree...  this is a post that I'm going to follow and do some of my own research and development on.

[dwilcher]

Excellent! Would love to hear your thoughts and have that conversation! Since so much seems to be evolving with CSDM, it'd be great to have those conversations with other Epic customers about how to best model the Epic platform!