Melody Young
ServiceNow Employee
ServiceNow Employee

Welcome to the Now Assist for HR Quick Start Guide!

 

If you're just starting your Now Assist for HR journey, then you've come to the right place. This guide shares a quick overview and will help you get up to speed on activating and realizing value from Now Assist for HR. 

 

Now Assist for HR Overview

 

 

Now Assist for HR is our generative AI and Agentic AI powered application that enhances our existing industry-leading AI capabilities; which in combination, elevates the employee experience and accelerates productivity within HR and an organization. 

 

With Now Assist for HR, we can augment employee experiences by providing a conversational self-service experience across various engagement channels, contributing to increased productivity and employee satisfaction. Now Assist for HR provides context and streamlines work, allowing HR teams to spend more time resolving complex issues.   

 

Now Assist for HR Benefits: 

  • Increased self-service and deflection
  • Better employee experience
  • Increase agent productivity
  • Faster time to response
  • Improved service quality
  • Low Total Cost of Ownership

 

Now Assist for HR requires an HR Pro Plus or HR Enterprise Plus subscriptionIf you do not already have one of these licenses, please work with your ServiceNow account team.

 

Getting Started

Implementation

Tips and Tricks/Release Information

Let's start with understanding the terminology at a platform level 

Resources needed to start your implementation 

Resources that include FAQs, release blogs, tips from trends and training   

 

For live demo of Now Assist for HR, checkout our Demo Center events!

 

Explore our Platform Academy webinars to learn about leading practices and our community forum to engage with peers.To learn more about Now Assist, look for AI Academy videos on Youtube!

 

Interested in learning about additional features we offer? Explore our Now assist for HR product documentation.

 

 

 

 

Comments
Dionne Rodrigu1
ServiceNow Employee
ServiceNow Employee

This is such a valuable post @Melody Young , thank you!

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