When you are an international company and implement your Service portal like Employee Center Pro (ECP), you must be requested for local language. Unfortunately, ServiceNow hasn't provided the automated translation (OOTB) feature yet.
Alex has posted his solution for the automated translation for Service Portal in his blog-Need to translate a Portal? - check this. The purpose of this post is to reproduce his solution in more detailed steps in my YouTube video so you can learn the implementation approach step by step.
- Localization Framework Property.
There is one property-"Displays translation prefix on translatable strings" is used to identify the portal content table saved via prefix string. like TNT (sys_translated_text) and MSG (sys_ui_message). This property is very useful for the manual portal content translation.
- Service Portal Automated Translation Configuration (see my YouTube video for the detail)
Created Script Include (LFPortalProcessor) for Artifact Configuration (see my YouTube video for the detail)
This LFPortalProcessor was created by Alex post (Need to translate a Portal? - check this-https://www.servicenow.com/community/.... so you shall find this script from his blog.
Created Artifact Configuration (see my YouTube video for the detail)
Create Localization setting record (see my YouTube video for the detail)
Create UI Action –Request Translation (see my YouTube video for the detail)
- Automated Translation Demo
https://www.youtube.com/watch?v=KUrfXNcxhUw&feature=youtu.be
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