Access to api 'put(x_762329_safety_dxhr_onboarding_case.subject_person_hr_profile)' from scope 'sn_hr_core' has been refused due to the api's cross-scope access policy

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Zhiyuan
Kilo Contributor

‎03-11-2022 04:05 AM

I'm exhausted searching answer from google. but still did not get it resolved.

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michaelj_sherid
ServiceNow Employee
ServiceNow Employee

‎03-11-2022 06:26 AM

@Zhiyuan This is most likely due to the Application Restricted Caller Access records are stopping the read/execution. You will need to "Allow" the Restricted Caller Access record(s) that is impacting the user. If you are unfamiliar with RCA records, you can find an Ask the Expert session here that details how this works.

Regards,

Mike

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Zhiyuan
Kilo Contributor
In response to michaelj_sherid

‎03-14-2022 05:53 PM

Thanks for your help, Michaelj.

Now, I understood.

Thanks,

Zhiyuan

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Richard Hine
Tera Guru
Tera Guru

‎01-24-2024 09:47 AM

Not sure if you ever resolved this, but it is likely that you just needed to change the values on the Application Access tab for table the table mentioned (x_762329_safety_dxhr_onboarding_case) to include 'Can Update'. The error message mentions PUT which in API terms is an update.

 

Hope this helps..

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