Triggering custom event from Scripted REST API
Hi , Can I trigger a custom event from Scripted REST API? Is there nny examples? ThanksRaji
Forum Posts
Resolved! Removing roles from role not reflected on users
Hello all,I need to remove the role report_user from the sn_hr_core.basic role because the customer doesn't want HR users to see non-HR tickets. However, when I check the roles of an HR user, the report_user role is still there. Also there is an info...
Resolved! Lifecycle event help
Hi Team, I'm in the process of implementing below flow with the help of Lifecycle Events(LCE)(I'm totally new to this). I have created a lifecycle event and with that I have started with creation of activity sets as below: Activity set 1: Initial App...
Resolved! Want to make all checklist mandatory on HR Task
Hello All, I have created an HR Task in preboarding which is regarding software set up. I have 7 checkboxes I want that once all the checkboxes are true then only "assigned to person" should be able to close the case.
How to translate the choices added from catalog client script using addOptions ?
How to translate the choices added from catalog client script using addOptions ?
Requirement to capture and report Awards, Recognitions and Certifications done by Employees/Resource
Hi We have a requirement from a customer to track the certifications, awards, recognitions, etc. received by the employee in the ServiceNow system.How and which module of ServiceNow can be utilized for the same ? Thank You
HR Service Case- OOB Notification not triggered after submitting through portal.
I am sending a new HR service request through the portal. A notification should be triggered to be sent to the user for whom it is opened for, for which I am using an OOB notification. But it is not getting triggered. The conditions used are "active"...
Can The HR profile data be loaded directly to hr profile table in servicenow using Import set
Hello all,I need to load the data to HR profile table in servicenow .For this I am using data load using transform map.Can someone let me know on the best practice if I should load the data first to user table and then to HR profile table as the data...
LifeCycle Event vs Workflow
Hi Team, I have created a record producer in my project related to HRSD module. In my earlier projects I have created catalog items and workflows for it. I'm confused as to when do I use a workflow and when do I use a Lifecycle event? It looks like w...
Resolved! Trouble pulling Workers and Departments from Workday
I am working on an integration between Workday and ServiceNow (New York). I am using the pre-Madrid Workday integration config, but added v32.2, which was the latest version of the API on the Workday side as of when I started this effort. I updated t...
Resolved! As an end user I need to remove org chart from profile page.
Hi, As an end user I need to remove org chart from profile page from HR4U portal. Can anyone please help me to achieve it. Regards, Nivedita
How to send some values from script include function to virtual agent scripting function
Hi,I need to pass some info message from script Include function and that message should be received in the virtual agent function scripting
Resolved! How to handle external candidate record in ServiceNow to create HR case through Integration ?
Hi All, I have a requirement to create HR case for external candidate(pre-hire) for background check through Workday Integration before they join an organization. ServiceNow doesn't not have pre-hire records and external candidates won't be logging ...
How to make a report editable by a group
Hi Everyone,I wish to share a report to the parent group HR so that all the child group members can see it, but i want the report to be editable only by a certain group among those child groups, rest all the other child groups hsould have read only a...
how to copy attachment to HR case after submitting the employee form task from portal
We are having attachment fields on employee form and hr case as well and both fields mapped to each other. so when ever uploading file to employee form task from portal , the attachment file should be copy to parent hr case after submitting the emplo...
