HR Case Creation Search - Employee Search is not working
Hi All, What could be the reason why a particular user is not found when creating a case while searching for users in the employee search page? Thanks,Krishna
Forum Posts
Employment Verification - font change required for field data incorporated in generated document
We need to change the font used in the field data incorporated in the Employment Verification generated pdf document, so that it matches that used in the fillable pdf used to create the associated HR document template. How would one start looking in...
HR Profile/license question
When an HR Case gets opened for or from a person without an HR profile, than an HR Profile gets created and therefore on more license.Question is when does this license gets inactivated, is it just for one year, or does is stay active until User reco...
What is one thing common between HR profile record and user table record
Hi Community,Can anyone help me in one thing that what is common between HR profile record and user table record.The reason I am asking is that I have to update "Title" field in user table whenever "Position" field is being update in HR profile recor...
Lifecycle Event not getting triggerred
I created a new HR Service and linked the New Hire onboarding (demo) record producer to it.Then I created new lifecycle event which has trigger as immediate and after I submitted the record producer form, the case was created but the Lifecycle event ...
Resolved! How to get a link to the created Record Producer
Hi,I created a record Producer and I have to share the record Producer link to the users through Email. How can I get the link?
How to update the case when email is sent from personal email id
Whenever case updating I have one field were case worker can enter personal email id. I have a notification which will send the email to the personal email mentioned in that field. when the user reply back to that email from personal email, it needs ...
Resolved! Add fields to slushbucket
Good afternoon, I am trying to add new case fields to the slush bucket so they can be viewed in Classic UI tables. The fields are added to the case form and have dictionary entries present, but they are not available in the personalize columns choo...
Resolved! Change banner in Employee Service Center
I would like to change the banner on the Employee Service Center:1. similar to the attached example, I would like to place the font on the right. 2. If possible I would also like to place the three pictures with a link (see example) below. How ...
Email sent is visible in HR case in activity Stream list
The Emails was triggering in the Email Logs, but It was not visible in the Activity stream, also am added Filter Activity Sent/Received Emails, but it was not visible
Document template field mapping : Check box filed mapping PDf document template doesnot work
Hi Community, I am tired of trying the different options /script for mapping the check box with document template mapping I have tried different option like return 1/0,Yes/No,YES/NO,On/Off,yes/no,True/False,true/false,TRUE/FALSE Can any one help m...
Resolved! Security prevents writing to this field
Hi There, When I am trying to edit assigned to and assignment group from the list view of table , I am getting error as "Security prevents writing to this field" Which ACL is needed here? Can you provide steps for this? Thanks in advance!
comments_and_work_notes not displaying Additional comments or Work Notes
Hi SN community.We have a Form View for HR Cases where we want to just show the "comments_and_work_notes" and not the Activity Filter. All comments and work notes show correctly in Activity Filter.But in the View where comments_and_work_notes is on ...
Trigger HR Task with HR Condition
Hi. SN Docs points that HR Condition can be used to trigger HR Tasks, maybe only with Employee form…How can I settle this trigger, please?It’s written in “About this task” at Create an HR criteria record for an employee form
"View Article as Employee" in Manager hub how the data is mapped and on what basis data is visible
As per manager hub future on Tokyo release once we configure all under the "your team" tab we have the action item as "View Article as Employee" when we search by any text or any kb number its not visible. Can anyone please provide your input on this...
