Activity Stream @Mention Email notification is not triggering for HR cases for all the instance user
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11-03-2023 06:18 AM
Activity Stream @Mention Email notification is not triggering for all the instance users when I mention in HR case comment or worknotes. It only triggers when I add a user in any HR group. For Incident or HR tasks it is triggering for all the users.
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11-03-2023 07:21 AM
Hi @Atishay jain1 Please find below support article this may helps you.
Cheers, hope that helps
Eswar Chappa
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