We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Additional Approval In Knowledge OOB publish workflow

Manal  AQUIL
Tera Contributor

Hi Team ,

 

I am trying to additional group approval before ownership approval in knowledge Approval publish workflow .

 

I have created the copy of OOB approval publish workflow, in that I have added approval activity with group and added newly create stage in the activity .

 

While testing, approval is triggering to this group but once approved by this group member, workflow is not moving ahead to trigger ownership approval .

 

Kindly, help.

Thanks .

1 REPLY 1

Not applicable

Hi @Manal Aquil ,

Please share your workflow with the script.