Hi All, We are migrating from Core UI to Configurable workspace . I want to make all UI action work on configurable workspace . I made below checkbox and UI action is visible now but the server script which is written on Ui action script is not w...
Hi All,I am using flow designer to send approvals to a particular hr cases . Sometimes approvals are send to two approvers or one approvers. I tried using look up records to get the approval rejection comments , but unable to do so. Kindly suggest wh...
Hi All,I am using flow designer in hrsd , it send approvals to one or two approvers. I need to capture the rejection comments of the approver. I used look up record , but sometime same rejection comments are copied to hr case two times, if there a...
Hi All,There some hr cases which are running in old sla. My ask is that a new sla should be replacing the old sla such that the cases running under old sla should not be disturbed with the new sla. Note: Old sla and new sla trigger conditions are sam...
Hi, I have to restrict end user to show catalog item in HR4U portal. We are having Recommended for you widget in portal and in that it shows some catalog item and As an end user, User should not be able to see General Inquiry in the Recommended for ...
Hi All,I created a REST message for the GET call and tested it with mutual authentication. Mutual authentication is working fine.I created Flow, Subflow, and action. In that action, I am using the script step for parsing, Pagination supports only f...
Hi All,Can anyone please help me on the below query.Hiring manager is receiving the emails in his personal email address and not his employee email address.Could you please help why emails not receiving to employee email address. Thank you,Nikhitha V...
We have a requirement to provide all advisors with bulk case creation. We are contemplating whether to give them direct access with admin roles or to have them raise a formal request for the system admin/developer team.The concern is that bulk case c...
Hi Team, I want to add one more field in contact card on HR workspace.I am able to add field by opening HR agent workspace in UI builder and editing contact card (in configuration , in contact fields I added extra field) .but I am not able to add dyn...
We have a requirement to generate tasks under a parent HR Case where the tasks must be generated 7 days prior to effective date of termination? How to acheive the same through flow designer?
Help!!!When I enabled AI Search in Employee Center Portal,I have some External Content Item to link to Knowledge or External Site,when I search those in typehead search, suggested result automatically appear, but click it, it will navigate to knowled...
We have created the new HR form need to Create the new Assignment Rule for the Human Resource formBelow are the conditions:1)If the location is Brazil then it should get assigned to HR BU Brazil group.2)If the location is Brazil and Role is "hr" it ...
Hi community,I am working on onboarding. To know more about User and HR profile creation on submitting the form, I went through Data items and got stuck in All Upcoming Onboarding Tasks in data item. Can anyone ...
Hi All, I created a REST message for the GET call and tested it with mutual authentication. Mutual authentication is working fine.I created Flow, Subflow, and action. In that action, I am trying with REST step. But REST Step does not support mutual...
Hello ServiceNow Community,I'm working with the CompoundEmployee API (HR Integrations : Worker Profiles), and I've encountered a situation where there are two records with the same person_id_external. Currently, my API request only retrieves one of t...
