Hi,
I'm trying to enable Agent assist in sc_req_item table in our instance for Service operation workspace.
I tried the ff found in the community but to no avail. Can you help?
Actions done:
Created an agent assist in the contextual side panel.
Created a table configuration and placed the value of table config sys_id in the agent assist that I created.
Also put the sys_id in the Agent assist SNC UX Screen type table
followed this document but can't get this to work
https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/service-operations-...
Followed this Youtube video but doesn'thelp.
https://www.youtube.com/watch?v=5UDDrgZcWqs&t=313s
