Agent assist not visible on HR task of configurable HR Agent workspace

[kartikey]

Hi everyone,

the Agent assist tab is not visible on HR task of Configurable HR Agent workspace, could you please let me know how to configure it for HR tasks as well?
We want it in the contextual side panel just like it is in the HR cases.

Thanks,
Kartikey

[Community Alums]

Hi @kartikey ,

Please follow the steps mentioned in this article :

https://www.servicenow.com/community/itsm-articles/configure-agent-assist-in-agent-workspace/ta-p/23...

[kartikey]

Hi @Community Alums  , 
The following article would help to configure agent assist for classic agent workspace, i need it to be available in 'configurable' agent workspace.
Thanks,
kartikey

[Community Alums]

HI @kartikey ,

Please follow these links :

https://www.servicenow.com/community/csm-articles/agent-assist-for-customer-service-case-types/ta-p/...

https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/administer/workspace/ta...