alumini center portal showing empty page

REDDYBATTULS
Tera Contributor

a month ago

Hi Team,

after installing alumini service center plugin and im trying to open alumini portal in below screen shot its showing empty page .

REDDYBATTULS_0-1756463397052.png

my team meber tried to open with instance url/asc  portal short cut its opened after same mebert tried to open using above snipped complete he loased the details he can ablet to se empty page. 

i tried multiple browsers and and clear cache and restarted multiple time but no use. any solution for this 

 

siva mani
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4 REPLIES 4

GlideFather
Tera Patron

a month ago

Hi @REDDYBATTULS,

 

as per Alumni Service Center - do you have assigned the proper roles?

 

Have you tried log out - clear cache - log in? Please share screenshot - is it just a blank page or any (error) message?

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/* If my response wasnā€™t a total disaster ā†™ļø ā­ drop a Kudos or Accept as Solution āœ… ā†˜ļø Cheers! */


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REDDYBATTULS
Tera Contributor
In response to GlideFather

4 weeks ago

HI @GlideFather 

I have done all the changes as you suggested still its showing empty page white screen  no error . completely 

siva mani
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abirakundu23
Mega Sage

3 weeks ago - last edited 3 weeks ago

Hi @REDDYBATTULS ,

Let's do one thing repair the plugin once and check one more time as per configuration.
Please check roles are assigned correctly the users for accessing alumni portal.

 

If issue still persist after repair plugins , you can raise HI ticket for this discrepancy as you performed the steps like clear cache, logout & login back etc.

Please mark helpful & correct answer if it's worthy for you.

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