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Best practices for HR acknowledge documents/policies

CCSF-Syd
Tera Expert

We are looking to build a series of "acknowledgement" HR policies in ServiceNow and I am wondering what the best practice is in Zurich HRSD with EC Pro.

 

I have seen a number of things online, including "Generate Document Acknowledgment" and the outdated "HR Document Templates" and "Lifecycle Events".

 

I am wondering if anyone can point me in the direction of how they manage very simple "acknowledgement" forms, like a 1 page policy that I need to track all employees (when they start) to sign they acknowledge the policy.

 

Is it just a Record Producer with the document and a checkbox? Is there something OOTB or fancy that I should be looking at?

2 REPLIES 2

Bhuvan
Giga Patron

@CCSF-Syd 

 

Check if you are looking for below details

 

https://www.servicenow.com/community/hrsd-forum/what-is-the-purpose-of-the-hr-document-acknowledgeme...

 

https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/human-resourc...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

Awesome thank you - I will take a look. Maybe that second one is the ticket!