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‎03-31-2021 08:14 AM
Hello,
We are creating user records in ServiceNow via LDAP integration.
Is there a way to automatically create HR Profiles of newly created user records without manual intervention?
Regards,
Sanket
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‎03-31-2021 08:20 AM
You can create a Business Rule on your sys_user table to create an HR Profile when the user is inserted. Add any needed conditions (e.g., employee number populated), if you potentially add users that are not actually employees.
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‎03-31-2021 08:18 AM
Hi,
nothing for HR Profile is available OOB for LDAP.
You will have to add your custom solution
Create onAfter transform script and insert data into HR Profile for each user record
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-31-2021 08:26 AM
I would suggest to use your existing transform map onAfter script.
No need of extra technical component i.e. Business rule.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-01-2021 12:25 AM
Hello Ankur,
Yes, I totally agree with your point, but in some cases, like in mine, there are discussions of populating the user records from some other tool in the future, so a business rule makes it more flexible as it saves some re-configuration.
Regards,
Sanket
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‎04-01-2021 01:43 AM
Hi,
Yes but do you require that to happen even when user creates new record from native view?
then accordingly modify the BR condition
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader