Best way to create HR Profiles of newly added users

[Sanket Shinde2]

Hello,

We are creating user records in ServiceNow via LDAP integration.

Is there a way to automatically create HR Profiles of newly created user records without manual intervention?

Regards,

Sanket

[Sanket Shinde2]

Hello Ankur,

That's a rarity in our environment 🙂

Regards,

Sanket

[Ankur Bawiskar]

No worries.

[Susan Britt · Accepted solution]

You can create a Business Rule on your sys_user table to create an HR Profile when the user is inserted.  Add any needed conditions (e.g., employee number populated), if you potentially add users that are not actually employees.

[quentin_gillet]

Also, there is a BR that creates automatically a HR profile when a case is raised against an employee if said employee does not have a profile. That can also be an option if you want the profiles to "generates" themselves organically.

[Sanket Shinde2]

Hello Quentin,

Yes, that option is there, but somethimes users want their HR profiles as soon as they get into the instance.

Regards,

Sanket