Browse option not visible in workspace

phani24
Tera Contributor

After opening workspace ,trying to create a new record and on the right side attach option is available but on clicking the attachment ,its not giving browse option to select the attachment from the system .

where should we check the attach functionality or any related issue

5 REPLIES 5

michaelj_sherid
ServiceNow Employee

@phani24 When you open your custom page (variant) in UI Builder when you click on your attachment item (tab) do you have the configuration looking like this (OOtB) configuration? A screenshot of your attachment configuration in UI Builder will help to understand the issue.

 

michaelj_sherid_0-1706623091326.png

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Regards,

Mike