Capturing Checklists in Update Sets for HR Service Migration

Manar Elkhalifa
Tera Contributor

I want to move the HR service from the dev instance to the test instance, but the checklists on the HR service are not captured in the update set.

How can I capture the checklists? Could you please provide a solution?

Thanks

2 REPLIES 2

Dnyaneshwaree
Mega Sage

Hello @Manar Elkhalifa ,

Checklist are records that are present in table so, it is not captured as a update in the update set like other configurations.

You will need to import its XML from 2 related tables- "checklist" and "checklist_item". Once you export/import XML data from these tables, the checklist should be coming up in the related HR case in the another instance.

If my solution helps you any way then mark it as accepted and helpful.

Thank You!!

 
Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru

abirakundu23
Mega Sage

Hi @Manar Elkhalifa ,

You have to take XML of "checklist.LIST" & "checklist_item.LIST" for your respective checklists & move to checklist to other instances. We can't move checklist through update sets.

 

Please mark helpful & correct answer if it's really helpful for you.