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04-22-2024 09:13 PM

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04-25-2024 08:42 AM
Hey @Rkanodia -
Okay I see - you are using the older UI, and therefore the new agent workspace still pops out into a new window just like the older agent workspace version. That is why I assumed you were using the older version.
So let's try this instead -
Go to Themes, and select "Base Agent Workspace theme" record
Once there, scroll down and see UX Theme Assets area (your instance may look different), and click the information icon next to Asset "header_logo".
And then Open Record
Then click the Magnify Glass to open up the list view of Asset records
Click New --> give your new record a name (keep it consistent, so header_logo --> then add your image you want as the attachment to your new Asset record
Once that has been submitted, back on the UX Theme Asset record form, be sure to add in the Asset Properties as you see in the screenshot where I am pointing out the Magnify Glass.
Once you do that, then the image should change.
Please keep me posted if this works for you!
Cheers,
-Rob
*p.s. Please don't forget to mark a reply as Helpful or Correct when appropriate*
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05-01-2024 09:56 AM
okayy thankyou, lemme see if this helps.
Will keep you posted!!
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04-24-2024 07:09 PM
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04-27-2024 09:25 PM
Hi @SK Chand Basha
Thankyou for the reply, but I had gone through this document before also and it does not work for me