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Change logo of HR Agent Configurable workspace

Rkanodia
Tera Contributor

Hi , please help me to change the logo of the workspace. 

Rkanodia_1-1713845539926.png

 

1 ACCEPTED SOLUTION

Hey @Rkanodia - 
Okay I see - you are using the older UI, and therefore the new agent workspace still pops out into a new window just like the older agent workspace version. That is why I assumed you were using the older version.

 

So let's try this instead -

Go to Themes, and select "Base Agent Workspace theme" record

RobSestito_2-1714058972062.png

Once there, scroll down and see UX Theme Assets area (your instance may look different), and click the information icon next to Asset "header_logo".

RobSestito_3-1714059266616.png

And then Open Record

RobSestito_4-1714059300291.png

Then click the Magnify Glass to open up the list view of Asset records

RobSestito_5-1714059357687.png

Click New --> give your new record a name (keep it consistent, so header_logo --> then add your image you want as the attachment to your new Asset record

RobSestito_6-1714059557409.png

Once that has been submitted, back on the UX Theme Asset record form, be sure to add in the Asset Properties as you see in the screenshot where I am pointing out the Magnify Glass.

Once you do that, then the image should change.

RobSestito_7-1714059650382.png

 

Please keep me posted if this works for you!

Cheers,

-Rob

*p.s. Please don't forget to mark a reply as Helpful or Correct when appropriate*

View solution in original post

17 REPLIES 17

okayy thankyou, lemme see if this helps. 

Will keep you posted!!

SK Chand Basha
Tera Sage
Tera Sage

Hi @Rkanodia  

 

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/workspace/ta...

 

Mark it helpfull and accept solution . If this helps you to understand.

Hi @SK Chand Basha 
Thankyou for the reply, but I had gone through this document before also and it does not work for me