Checklist cannot be displayed in HR Task

[honamiUeo]

I am using this article to create an HR Task Template for Checklist and creating an HR Service where the Fulfillment Type is Service Activity.

https://www.servicenow.com/community/hrsd-forum/checklist-for-hr-task/m-p/1286127#M1447

https://docs.servicenow.com/ja-JP/bundle/vancouver-employee-service-management/page/product/human-re...

However, the task generated from it does not show the checklist.

By the way, this HR Task is generated through Flow Designer.

Can someone please help me with this?

[Sandeep Rajput · Accepted solution]

@honamiUeo applyTemplate() function can be used in the flow script for applying the template https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727178

[Sandeep Rajput · Accepted solution]

@honamiUeo applyTemplate() function can be used in the flow script for applying the template https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727178

[honamiUeo]

@Sandeep Rajput 

Thanks for letting me know!
Very useful information.
However, I could not figure out how to implement it from the documentation.
If possible, could you please instruct me how to use applyTemplate() with screenshots, etc.?

[Sandeep Rajput]

@honamiUeo You can build a custom action with script step and use the following code to generate the HRTask.

var rec1 = new GlideRecord("sn_hr_core_task");
rec1.initialize();
rec1.applyTemplate("my_HR_Task_template"); //replzce with your template name
rec1.insert();

Use this custom action inside your flow. Hope this helps.

[honamiUeo]

@Sandeep Rajput 

Thank you very much!
Just ran the code and it returned the following error

Error: Function applyTemplate is not allowed in scope sn_hr_core

Sorry for asking so many questions.

[Sandeep Rajput · Accepted solution]

@honamiUeo Unfortunately, this function is only allowed in Global scope either you need to create your flow in Global Scope or create a Script include in Global scope put the logic in there and call that script include in your custom action in flow.