Checklist cannot be displayed in HR Task

[honamiUeo]

I am using this article to create an HR Task Template for Checklist and creating an HR Service where the Fulfillment Type is Service Activity.

https://www.servicenow.com/community/hrsd-forum/checklist-for-hr-task/m-p/1286127#M1447

https://docs.servicenow.com/ja-JP/bundle/vancouver-employee-service-management/page/product/human-re...

However, the task generated from it does not show the checklist.

By the way, this HR Task is generated through Flow Designer.

Can someone please help me with this?

[Sandeep Rajput · Accepted solution]

@honamiUeo applyTemplate() function can be used in the flow script for applying the template https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727178

[Aniket Bhanse]

Have you checked if the "Checklist" field is present on the Form Layout on the right side?

[honamiUeo]

@Aniket Bhanse 

Thanks for the response.
Yes, I have confirmed that it is set up correctly there.

[Aniket Bhanse]

Do it this way:
Create a new HR Template like below screenshot:

Once you create the above record, click on "Switch to Classic UI" and then create Checklist as per your preferences like below:

Now Navigate to the HR Service Configuration and open your HR Service. Ensure whether your HR Service has the "Fulfillment type" as "Service Activity" and save the form. 
Scroll down to the bottom of the same form and you will see "Service Activity". Create New, and set the "Activity type" as "Task" and "Child Task Template" as your new HR Template which you have created "TEMPLATE110067".
And then submit and HR Case and check if you can see the Checklist. 

Let me know if this helps and mark it correct.

[Aniket Bhanse]

@honamiUeo if your issue is resolved, please mark an answer Correct. This way the thread will be closed and it will help other users too. 

Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!